Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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Level 49/8 Parramatta Sq, Parramatta NSW 2150, Australia

sales@pupaclic.com.au

+61 2 7813 0233

Our services

Automation that Finds, Understands, and Acts

Empower your business with intelligent systems that can analyze information and
make decisions autonomously. Our Agentic AI solutions combine advanced AI models with workflow
automation to augment your team’s capabilities and scale decision-making.

What We Offer

Agentic AI Offerings

Semi-Autonomous Decision Systems
Semi-Autonomous Decision Systems
AI-driven systems that assist human decision-making. These solutions can process large amounts of data, provide recommendations or alerts, and keep a human in the loop for final decisions . (Example: an AI that scans business reports and flags key insights for managers to approve or act on.)
Fully Autonomous Workflow Automation
Fully Autonomous Workflow Automation
End-to-end automation of complex workflows using AI, with minimal human intervention. These systems can execute multi-step tasks (e.g., document processing, scheduling, incident response) by themselves , freeing up your team’s time and operating 24/7.
AI-Powered Customer Service Assistants
AI-Powered Customer Service Assistants
Intelligent virtual assistants and chatbots that handle customer inquiries and support tasks. Our AI assistants use natural language processing to understand customer questions and can resolve issues or answer FAQs conversationally . They hand off to human agents only when necessary, improving response times and availability.
Internal Operations AI Solutions
Internal Operations AI Solutions
Customized AI tools that optimize internal business operations. From AI monitoring systems that detect anomalies in IT infrastructure to smart HR assistants that streamline recruiting, we build AI solutions tailored to your internal workflows . These systems learn from your organizational data and help your team make faster, data-driven decisions.
AI-Driven Customer Intelligence Platform
AI-Driven Customer Intelligence Platform
ReviewX is a cutting-edge customer intelligence platform that revolutionizes how businesses leverage customer feedback. Going beyond basic sentiment analysis, ReviewX uses advanced Agentic AI to decode deep insights from customer reviews and interactions. By analyzing customer intentions, preferences, and pain points, ReviewX enables businesses to create hyper-targeted marketing funnels that directly address the expressed needs of customers. This allows for more precise retargeting strategies, transforming valuable feedback into personalized campaigns that drive higher conversions and increase revenue.
AI-Powered Video Creation Studio
AI-Powered Video Creation Studio
Digishots is an AI-powered creative studio that takes product images and transforms them into dynamic, high-quality video content. Leveraging the power of Agentic AI, Digishots automatically animates elements of your static product images, creates seamless transitions, and produces professional-grade videos designed to captivate audiences across social media and e-commerce platforms. This innovative platform helps businesses boost conversions and improve advertising performance, making it easier than ever to turn static content into engaging dynamic videos that drive results.
AI-Driven Inventory and Logistics Management
AI-Driven Inventory and Logistics Management
Our Warehouse Automation platform uses Agentic AI to revolutionize inventory and order management, streamlining logistical operations from start to finish. With advanced analytics, the platform provides real-time insights into stock levels, generates detailed sales performance reports, and uses data-driven intelligence to optimize supply chain processes. This system helps businesses reduce overhead costs, minimize fulfillment errors, and maximize overall efficiency, ensuring that the warehouse operates smoothly with the most up-to-date information at every stage.
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What is “Agentic AI”?

“Agentic AI refers to AI systems that exhibit agency – the ability to find relevant information, understand context, and act to carry out tasks autonomously. Pupa Clic’s Agentic AI framework is built on these three pillars:

  • Find: AI agents equipped with advanced semantic search and data retrieval capabilities. They can sift
    through structured and unstructured data (text, images, audio, etc.) to find what’s needed , much
    like an analyst researching a topic.
  • Understand: AI that interprets and contextualizes information using state-of-the-art conversational
    AI and LLMs (Large Language Models). These agents reason over data, summarize insights, and
    understand complex scenarios or queries in a human-like manner .
  • Act: Autonomous agents that execute tasks based on insights and predefined goals. They can
    trigger workflows, make decisions, and perform actions such as sending notifications, making
    bookings, generating reports, or integrating with other software – all according to defined business
    logic and real-time context .

 

FAQ

Web Application Development

What types of AI agents can Pupa Clic develop?

Our Agentic AI solutions typically fall into a few categories:

  • Enterprise AI Agents: Fully custom AI applications built for your organization. These are tailor-made agents that leverage frameworks and platforms like LangChain, Google’s Vertex AI, AWS Bedrock, etc., orchestrated to meet specific business objectives . For example, an enterprise agent could be a decision-support AI that plugs into your internal database and assists your analysts with realtime recommendations.
  • No-Code/Low-Code AI Tools: We create internal tools that allow your team to configure or “train” their own AI agents with minimal coding . These platforms come with user-friendly interfaces for setting up workflows or integrating data sources. This way, even non-developers in your company can leverage AI for their needs (think of it as an AI toolkit accessible to your business users).
  • Domain-Specific Expert Agents: AI agents pre-built by Pupa Clic for specific domains or functions. Examples include an HR onboarding AI agent, an IT support AI, or a sales assistant AI. These come with domain knowledge out-of-the-box (often trained on industry data) and can be quicklycustomized to your environment. They are essentially plug-and-play AI solutions for common business areas (HR, customer support, sales, operations).
  • Marketplace AI Solutions: We also develop AI agents intended for broader use via cloud marketplaces (AWS, Azure, GCP) . In partnership with SaaS providers or industry experts, we build agents that can be deployed by anyone in a specific sector. This could range from an AI that monitors cloud infrastructure to a customer engagement AI for e-commerce – available as a subscription or service through these platforms.

Each of these agent types is built on our core framework, ensuring they can find information, understand context,
and act autonomously, as appropriate for their use case.

Why choose Pupa Clic for AI projects? What sets you apart?

Pupa Clic brings a unique blend of R&D prowess and practical deployment experience to AI
projects. Here’s what differentiates us in the Agentic AI space:

  • Cutting-Edge AI Optimization: We specialize in optimizing deployments for the latest Large Language Models (LLMs) and Small Language Models (SLMs). Whether it’s OpenAI’s models emerging open-source LLMs (like Mistral or Meta’s LLaMa), or domain-specific models, we fine-tune and integrate AI to get the best performance for your use case .
  • Enterprise-Grade Security & Compliance: We design AI solutions with data security and privacy in mind. Our infrastructure and practices align with enterprise standards (SOC 2, HIPAA, GDPR compliance as required) . You can deploy our solutions on-premises or in a private cloud if data
    control is a concern. Extensive Integrations Library: We have a library of 3000+ integration connectors and the ability to connect AI agents with third-party systems . From CRM, ERP, and ITSM tools to custom databases and APIs, our agents can plug into your existing ecosystem seamlessly, ensuring they act in concert with your current software.
  • Flexible Deployment: Our AI solutions can be deployed in the cloud or on your own infrastructure. We understand some businesses require on-premise AI for confidentiality or latency reasons, while others prefer cloud for scalability – we support both models, and even hybrid deployments . Human-in-the-Loop Control: While our agents can operate autonomously, we design workflows that allow human oversight where needed . You maintain control – for instance, an AI agent might prepare a report or take an action, but you can set it so a human approves critical steps. This ensures trust and transparency as you integrate AI into your processes.
How do we get started with an AI initiative with Pupa Clic?

Getting started typically involves a consultation to understand your goals and data. We’ll help identify high-impact opportunities for AI in your business. Next, we can do a proof-of-concept (POC): in a few weeks, our team can stand up a small-scale demo of an AI agent using your data or a sample dataset. This helps prove value before a larger investment. From there, we move to full project implementation – including data preparation, model development or integration, testing, and deployment. Throughout the process, we collaborate closely with your stakeholders to ensure the AI solution aligns with your objectives and integrates well with your operations.

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